Privacy Policy

At My Schedule App, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

Information You Provide to Us

We collect information that you voluntarily provide when using our service:

• Account information: Name, email address, phone number, company name
• Profile information: Job title, department, user preferences
• Employee data: Names, contact details, work schedules, time tracking data
• Payment information: Billing address, payment method details (processed securely by our payment providers)

Information Collected Automatically

When you use our service, we automatically collect certain information:

• Device information: IP address, browser type, operating system, device identifiers
• Usage data: Pages visited, features used, time spent, interactions with the service
• Location data: GPS coordinates (when using mobile clock-in/out with your permission)
• Log data: Error logs, system events, performance metrics

Information from Third Parties

We may receive information from third-party services you connect to our platform:

• Calendar integrations: Event data, availability information
• Payroll integrations: Employee records, work hours
• Single sign-on providers: Profile information, email address
• Payment processors: Transaction status, payment confirmation

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our service
• To process your transactions and manage your subscription
• To send you important notifications about your account, schedules, and service updates
• To respond to your requests, questions, and provide customer support
• To personalize your experience and deliver relevant content
• To monitor and analyze usage patterns to improve our service
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our Terms of Service

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

• With your consent: When you authorize us to share information with third parties
• Service providers: With trusted third-party vendors who help us operate our service (hosting, analytics, payment processing)
• Business transfers: In connection with a merger, acquisition, or sale of assets
• Legal requirements: When required by law, court order, or government request
• Protection: To protect the rights, property, and safety of our company, users, and others

4. Data Retention

We retain your personal information for as long as necessary to provide our service and fulfill the purposes outlined in this Privacy Policy.

Specific retention periods:

• Account data: Retained while your account is active and for 90 days after account closure
• Employee records: Retained as long as required by labor laws (typically 3-7 years)
• Financial records: Retained for 7 years as required by tax and accounting regulations
• Marketing data: Retained until you unsubscribe or request deletion

5. Your Rights and Choices

You have the following rights regarding your personal information:

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

Essential Cookies

• Authentication: Keep you logged in
• Security: Protect against fraud and abuse
• Preferences: Remember your settings and language

Optional Cookies

• Analytics: Understand how you use our service (Google Analytics)
• Performance: Monitor and improve service performance
• Marketing: Deliver relevant advertisements (with your consent)

You can control cookies through your browser settings. Note that disabling essential cookies may affect service functionality.

7. Data Security

We implement industry-standard security measures to protect your personal information, including:

TLS/SSL encryption for data in transit, AES-256 encryption for data at rest, regular security audits, access controls and authentication, automated backups, and incident response procedures.

For more details about our security practices, please visit our Security page.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

When we transfer data internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission for transfers from the EU.

9. Children's Privacy

Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Third-Party Links and Services

Our service may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on our service at least 30 days before the changes take effect. Your continued use of the service after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: